Genesys Cloud

Name: Genesys Cloud
Author: makingchatbots

Genesys Cloud connects call center analytics and routing data for advanced contact center analytics, offering deep busin

Installation

Paste the snippet below into your client's config.

Installation

Quick info

Category: Cloud & Infrastructure
Transport: STDIO
License: MIT
GitHub stars: 22
Views: 317

Compatible with

Claude Code
Claude Desktop
codex
Cursor
gemini-cli
VS Code
Windsurf

GitHub repo Website

Found in: mcp.directory

Overview

Provides a bridge between contact center analytics and routing data in Genesys Cloud, enabling conversational business intelligence through queue searches, conversation volume queries, call sampling, and voice quality metrics analysis.

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